Computer Technician Training: What They Do & How to Become One

Computer Technician Training

Computer Technicians offer an essential service to an organization. They are responsible for the setup and maintenance of an organization’s IT systems, including computer and printer installation, network/internet management, installing and updating software, and troubleshooting a user’s IT issues.

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How to Become a Computer Technician

Computer Technicians play a vital role in an organization’s working ecosystem. Since the majority of jobs involve computers in some form, a Computer Technician is a workplace wizard in 21st century professional garb instead of robes. They’re experts in understanding how computers and network connections function. 

If you think this sounds like a career you could see yourself in, you’re in the right place. But if you’re not sure about how to get there, no problem. Tek Ladder, our online IT training program, will get you there in just 9 weeks. You’ll learn:

  • Microsoft Windows 
  • Microsoft Office 365 
  • Networking Fundamentals
  • Security Training
  • How to analyze, document, and present a series of proposed network upgrades 
  • Plus, we’ll pay for you to take the AZ-900: Microsoft Azure Fundamentals certification exam

And, in order to get started in your new career, you’ll learn “soft skills”, including: 

  • Interview Coaching 
  • Resume Strengthening 
  • Job Search Training 
  • Communication 
  • Reliability 
  • Time Management
  • Critical Thinking 
  • Problem-Solving  

What does a Computer Technician Do?

Computer Technician roles are typically more hardware and network focused, and are mainly focused on assisting internal users’ IT woes. A Computer Technician is often responsible for:

  • Setting up, building, and maintaining computer equipment 
  • Troubleshooting a user’s IT issues 
  • Maintaining user’s network/internet connection 

Computer Technician Interview Questions

Your interviewer will want to know that you are not only a knowledgeable candidate who understands computers, but also an individual who can withstand the pressures of a fast-paced and challenging environment. Although your interviewer will not understand your personality and full range of skills from a one-hour interview, they will get a pretty good idea on whether or not they want to continue investing their time into you.

It is always important to come prepared for an interview. Besides researching the company and the role, be prepared for questions such as:

  • There’s a brief power outage. You’re receiving multiple requests for computer assistance, all of which are classified as “urgent”. How do you prioritize these requests? 
  • A coworker is working-from-home and is having trouble connecting to the network. How do you effectively communicate how she can fix her problem while she is not in the building? 
  • Tell us the most important computer program you learned about while at Tek Ladder. 
  • Tell us about a time when you had to work with a difficult customer and describe your process for how you handled this situation. 
  • A coworker calls you to tell you he cannot get his computer to turn on. Describe your troubleshooting process. 

While you can’t possibly prepare for every question an interviewer has planned for you, it’s valuable to memorize a few key experiences from your prior work/school experience that highlights your computer skills, communication skills, problem-solving skills, and level-headedness. You can then morph these stories to fit whatever question they ask you. 

Not sure where to start? No problem — Tek Ladder is designed to help you with that. As part of our program, we offer Job Search Training to help you find that dream role and Interview Coaching to help you nail that interview. 

 

Computer Technician Resume Tips

Although you might not have attended a four-year college, it’s important to highlight that you did receive professional IT training from an accredited school. If you attend Tek Ladder, you can highlight your: 

  • Graduation from IT training school 
  • AZ-900: Microsoft Azure Fundamentals certification
  • Security Training 
  • Network Training
  • Microsoft Windows Training 
  • Microsoft Office 365 Training 
  • Problem Solving Skills 
  • Communication Skills 
  • Critical Thinking Skills 

Resume building can be daunting, especially if you are starting from scratch. Tek Ladder provides a Resume Strengthening workshop + personalized resume building and editing with one of our Student Advisors to get you started. 

Future Computer Technician Career Paths

Many look at the role of Computer Technician as an entry-level IT job that can accelerate them to a leadership position with a better salary in the future. If you exhibit a strong work ethic, ability to learn and get along with others, and solid technical skill, you could someday be promoted to: 

  • Infrastructure Technician 
  • Computer Technician Supervisor 
  • Computer Technician Manager 
  • IT Manager 

 

WANT TO GET IN TOUCH WITH TEK LADDER?

Give us a call at (877) 253-3331 or fill out the form. An Enrollment Advisor will be in touch as soon as possible!