How to Get Out of Retail and into a New Career - Tek Ladder

How to get out of retail

Retail managers develop a variety of skills in their line of work. From being leaders and problem solvers to having great attention to detail and communication abilities, they are equipped with a set of traits needed to transition from retail to office. A career change into information technology is just the alternative for those who don’t want to work in retail anymore.

Looking to get into the world of tech?

Want more info?

Share some details with us and an Enrollment Advisor will be in touch ASAP.

What Jobs Can You Get After Working in Retail?

Retail managers dip their toes in a little bit of everything which is why they have plenty of potential in the IT industry. Leaving retail management won’t require you to leave behind your skills. In fact, we encourage you to bring them with you to our IT training program and into your future role.

There are several transferable skills you’ll find fit well within the IT world. For example, your customer-facing experiences would make you excellent at solving issues and handling queries as a help desk technician. Being detailed-oriented on the sales floor will be helpful when you’re setting up protocols as a NOC technician. And, being able to work well under pressure and manage stress levels is just what an IT support specialist needs when troubleshooting the system.

A career in information technology can be in your future.

IT Support Specialist

IT Support Specialists play a core role in organizations. They oversee computer systems and help diagnose and problem technical problems.

Computer Technician

Computer Technicians help set companies up for success. They maintain and update equipment and lend a hand to help repair systems and troubleshoot hardware or software.

Technical Support Technician

Technical Support Specialists provide end-users with assistance in technical, software, and hardware problems. They routinely work on issues in a timely manner.

Help Desk Technician

Help Desk Technicians help keep the system running smoothly sorting support tickets, diagnosing problems, and guiding customers to where they need to go.

Desktop Support Technician

Desktop Support Technicians support and maintain the organization’s technology. They may help with installation, configuration, or repair.

Service Desk Analyst

Service Desk Analysts provide technical support through monitoring inquiries, problems, and IT issues as well as responding to and supporting end users who request help.

NOC Technician

NOC Technicians also known as Network Operations Center Technicians keep operations up by keeping an eye on the network through implementing or repairing firewalls, assessing routing, or creating remote access protocols.

Transitioning From Retail to Office

Training is critical for any professional job. Just imagine a day managing a retail business without any of it. That sounds overwhelming. Training helps you build the skills needed to become efficient in your new role and gives you hands-on opportunities to learn about the field before starting. We know that your skills in management, communication, and customer service will be a great match with our personalized training, hands-on activities, and expert teachers. Our program prepares every Tek Ladder student for a lifelong IT career.

Online IT Training Program

2 months is all it takes to step into a new industry. Our curriculum is focused on networking, systems, and security to provide optimal IT network support. This is a strategic path towards certification that takes you from earning your first IT Service Badge to your first day at your dream job.

It only takes two months.

Because we only teach you the IT skills you need for a career in tech.

Train from anywhere.

Our program is completely virtual, so you can learn everything you need from your home.

You get job-skill training.

Train with hands-on activities that mimic what you'd see on the job.

We help get you hired.

We have a 93% completion rate and a vast network of hiring employers.

FAQs About IT Training for
Former Retail Managers

Ready to Apply?


Give us a call at (877) 253-3331 or fill out the form. An Enrollment Advisor will be in touch as soon as possible!